Disclaimer Policy

DISCLAIMER POLICY

Last updated: 10/01/2026

This Disclaimer Policy applies to the website www.dermamd.in (the "Platform"), owned and operated by Epidermia Aesthetic Solutions Private Limited (the "Company"). By accessing or using the Platform, you acknowledge and agree to the disclaimers set out below.

1. No Medical Advice

The Platform is an e-commerce website for the sale of cosmetic, personal care, and over-the-counter (OTC) products, and may in the future facilitate the sale of prescription products strictly in accordance with applicable law.
Any information, content, product descriptions, recommendations, or guidance available on the Platform are provided for general informational purposes only.
Nothing on the Platform constitutes or is intended to constitute medical advice, diagnosis, treatment, or prescription.
Users are advised to consult a qualified medical practitioner before using any product, especially in case of pre-existing medical conditions, pregnancy, allergies, or sensitivity concerns.

2. Skin Care Expert Assistance (Non-Medical)

The Platform may offer access to trained skin care experts for assistance with product selection.
Such skin care experts:

Are not doctors or dermatologists;
Do not provide medical advice, diagnosis, or treatment;
Operate using non-clinical, algorithmic, or standardised guidance for cosmetic product selection only.

Any redirection to dermatology clinics or doctor consultations is informational only and requires separate consent and engagement on the clinic platform.

3. Product Usage & Allergic Reactions

The Company does not guarantee suitability of any product for all users.
Users are solely responsible for checking product ingredients and suitability.
A patch test is strongly recommended before using any cosmetic or personal care product.
The Company shall not be responsible for allergies, irritation, adverse reactions, or outcomes arising from the use or misuse of any product.

4. Product Images & Representation

Product images displayed on the Platform are for illustrative and reference purposes only.
Certain product images may be digitally created, enhanced, or generated using artificial intelligence (AI) to aid visual representation.
Actual product appearance, packaging, colour, size, or labelling may vary due to batch differences or inventory rotation.

5. Prescription Products (Where Applicable)

If prescription-only products are offered on the Platform in the future, such products shall be sold only upon receipt and verification of a valid prescription.
Availability of prescription products is not guaranteed.
Sale of prescription products does not create a doctor–patient relationship between the user and the Company.

6. Third-Party Services & Links

The Platform may contain links to third-party websites, including clinic websites or service providers.
The Company does not control and is not responsible for the content, accuracy, or practices of third-party websites.
Accessing third-party platforms is at the user’s own risk and subject to their respective terms and policies.

7. Platform Availability & Accuracy

The Platform is provided on an "as is" and "as available" basis.
While reasonable efforts are made to ensure accuracy, the Company does not warrant that the Platform, its content, or product information will be error-free, uninterrupted, or current at all times.

8. Limitation of Responsibility

To the maximum extent permitted by applicable law:

The Company shall not be liable for any indirect, incidental, consequential, or special damages arising out of use of the Platform or products purchased through it.
Users assume full responsibility for their decision to purchase and use products available on the Platform.

9. Governing Law

This Disclaimer Policy shall be governed by and construed in accordance with the laws of India.

10. Contact Information

For any questions or concerns regarding this Disclaimer Policy, please contact:

Email: support@dermamd.in